FAQ

Questions,answered.

Is it a VPN?

No. It’s a proxy running on your phone. Traffic isn’t sent to any other server or logged, and HTTPS stays encrypted end to end.

Does every app work?

Browsers and apps that follow the system proxy setting work right away. Some messengers and games ignore proxy settings and may not work.

What do I install on my laptop?

Nothing. On Mac open the setup file once; on Windows run the setup file once. After that it’s automatic.

Can I turn off my iPhone screen?

iOS 26+ shares in the background for the time you choose, but iOS may stop it earlier under heat or battery pressure. The no-lock dim screen is the most reliable.

What about my mobile plan?

HotspotOn doesn’t change your plan. Data use, speed and terms still follow your carrier plan — please use it within those terms.

Where do I enter a promo code?

Settings › Redeem code in the app. It opens the App Store or Google Play code screen.

How do I cancel?

iPhone: Settings › Apple ID › Subscriptions. Android: Play Store › Payments & subscriptions.